The greatest challenge to organizations is the balance between continuity and change. You need both. At different times, the balance is slightly more over here, or slightly more over there, but you need both. And balance is basically the greatest task in leadership. Organizations have to have continuity, and yet if there is not enough new challenge, not enough change, they become empty bureaucracies, awfully fast.

One can either work or meet. One cannot do both at the same time.

Don't try to innovate for the future. Innovate for the present!

Understanding our strengths, articulating our values, knowing where we belong -- these are also essential to addressing one of the great challenges of organizations: improving the abysmally low productivity of knowledge workers.

Of all the decisions an executive makes, none is as important as the decisions about people, because they determine the performance capacity of the organization.

The essence of management is to make knowledge productive.

People who need certainty are unlikely to make good entrepreneurs.