Most people think they know what they are good at. They are usually wrong... And yet, a person can perform only from strength.

Mission defines strategy, and strategy defines structure.

Effective innovations start small. They are not grandiose. They try to do one specific thing.

No executive has ever suffered because his subordinates were strong and effective.

The computer actually may have aggravated management's degenerative tendency to focus inward on costs.

Few companies that installed computers to reduce the employment of clerks have realized their expectations... They now need more, and more expensive clerks even though they call them 'operators' or 'programmers.'

The computer, being a mechanical moron, can handle only quantifiable data.