"The area in which the executive first encounters the challenge of strength is in staffing. The effective executive fills positions and promotes on the basis of what a man can do. He does not make staffing decisions to minimize weaknesses but to maximize strength."

One cannot manage change. One can only be ahead of it.

To make the future demands courage. It demands work. But it also demands faith.

If you want it, measure it. If you can't measure it, forget it.

The productivity of people requires continuous learning, as the Japanese have taught us. It requires adoption in the West of the specific Japanese Zen concept where one learns to do better what one already does well.

A primary task of management in the developed countries in the decades ahead will be to make knowledge productive.

All great change in business has come from outside the firm, not from inside.