"The area in which the executive first encounters the challenge of strength is in staffing. The effective executive fills positions and promotes on the basis of what a man can do. He does not make staffing decisions to minimize weaknesses but to maximize strength."

The computer actually may have aggravated management's degenerative tendency to focus inward on costs.

I no longer think that learning how to manage people, especially subordinates, is the most important for executives to learn. I am teaching above all else, how to manage oneself.

Replace your pursuit of success with the pursuit of contribution.

The new information technology... Internet and e-mail... have practically eliminated the physical costs of communications.

My greatest strength as a consultant is to be ignorant and ask a few questions.

Unless a decision has degenerated into work, it is not a decision; it is at best a good intention.