Knowledge applied is productivity.

In a few hundred years, when the history of our time will be written from a long-term perspective, it is likely that the most important event historians will see is not technology, not the Internet, not e-commerce. It is an unprecedented change in the human condition. For the first time - literally - substantial and rapidly growing numbers of people have choices. For the first time, they will have to manage themselves. And society is totally unprepared for it.

Elephants have a hard time adapting. Cockroaches outlive everything.

Executives owe it to the organization and to their fellow workers not to tolerate nonperforming individuals in important jobs.

The only things that evolve by themselves in an organization are disorder, friction and malperformance.

Trying to predict the future is like trying to drive down a country road at night with no lights while looking out the back window.

Effective innovations start small. They are not grandiose. They try to do one specific thing.