Knowledge applied is productivity.

The one to distrust is the person who never makes a mistake, never commits a blunder, never fails in what he tries to do. Either he is a phony, or he stays with the safe, the tried and the trivial.

The purpose of information is not knowledge. It is being able to take the right action.

Only three things happen naturally in organizations: friction, confusion, and underperformance. Everything else requires leadership.

One either meets or one works.

The first step toward making the worker achieving is to make work productive.

If something fails despite being carefully planned, carefully designed, and conscientiously executed, that failure often bespeaks underlying change and, with it, opportunity.