People who don't take risks generally make about two big mistakes a year. People who do take risks generally make about two big mistakes a year.

Morale in an organization does not mean that "people get along together"; the test is performance not conformance.

The purpose of a business is to create a customer.

The leader of the past was a person who knew how to tell. The leader of the future will be a person who knows how to ask.

Not to innovate is the single largest reason for the decline of existing organizations. Not to know how to manage is the single largest reason for the failure of new ventures.

Whenever you see a successful business, someone once made a courageous decision.

Few companies that installed computers to reduce the employment of clerks have realized their expectations... They now need more, and more expensive clerks even though they call them 'operators' or 'programmers.'