People who don't take risks generally make about two big mistakes a year. People who do take risks generally make about two big mistakes a year.

Accept the fact that we have to treat almost anybody as a volunteer.

Follow effective action with quiet reflection.

Important decisions are risky. They should be controversial. Acclamation means that nobody has done the homework.

The new always looks so puny-so unpromising-next to the reality of the massive, ongoing business.

Organizations are no longer built on force, but on trust.

There are just two questions to ask to attain success in business: First, "What business am I in?" Second, "How's business?"