Free enterprise cannot be justified as being good for business. It can be justified only as being good for society.

Executives owe it to the organization and to their fellow workers not to tolerate nonperforming individuals in important jobs.

Knowledge has become the key economic resource and the dominant-and perhaps even the only-source of competitive advantage.

Elephants have a hard time adapting. Cockroaches outlive everything.

Any time I have seen someone accomplishing something magnificent, they have been a monomaniac with a mission. A single-minded individual with a passion.

Inside an organization there are only cost centers. The only profit center is a customer whose check has not bounced.

We can ill afford to have activities conducted as "non-profit," that is, as activities that devour capital rather than form it, if they can be organized as activities that form capital, as activities that make a profit.