Elephants have a hard time adapting. Cockroaches outlive everything.

The computer actually may have aggravated management's degenerative tendency to focus inward on costs.

Every enterprise is learning and teaching institution. Training and development must be built into it on all levels, training and development that never stop.

Company cultures are like country cultures. Never try to change one. Try, instead, to work with what you've got.

There is the risk you cannot afford to take, and there is the risk you cannot afford not to take.

But innovation is more than a new method. It is a new view of the universe, as one of risk rather than of chance or of certainty. It is a new view of man's role in the universe; he creates order by taking risks. And this means that innovation, rather than being an assertion of human power, is an acceptance of human responsibility.

We all have a vast number of areas in which we have no talent or skill and little chance of becoming even mediocre. In those areas a knowledge workers should not take on work, jobs and assignments. It takes far more energy to improve from incompetence to mediocrity than it takes to improve from first-rate performance to excellence.