Knowledge has become the key economic resource and the dominant-and perhaps even the only-source of competitive advantage.

Brilliant men are often strikingly ineffectual. They fail to realize that the brilliant insight is not by itself achievement. They never have learned that insights become effectiveness only through hard systematic work.

The most efficient way to produce anything is to bring together under one management as many as possible of the activities needed to turn out the product.

The only things that evolve by themselves in an organization are disorder, friction and malperformance.

We know nothing about motivation. All we can do is write books about it.

Business has only two basic functions - marketing and innovation.

If a business is to be considered a continuous process, instead of a series of disjointed stop-and-go events, then the economic universe in which a business operates-and all the major events within it-must have rhyme, rhythm, or reason.