Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes.

The strength of the computer lies in its being a logic machine. It does precisely what it is programed to do. This makes it fast and precise. It also makes it a total moron; for logic is essentially stupid.

Nobody can predict the future; the idea is to have a firm grasp of the present.

Efficiency is doing better what is already being done.

For new technology to replace old, it has to have at least ten times the benefit.

The race for Quality has no finish line - so technically, it's more like a death march. Efficiency is doing things right; effectiveness is doing the right things.

One cannot manage change. One can only be ahead of it.