Our most important education system is in the employees' own organization.

Leadership is all hype. We've had three great leaders in this century-Hitler, Stalin, and Mao.

There are no creeds in mathematics.

Balance Sheets are meaningless. Our accounting systems are still based on the assumption that 80% of costs are manual labor.

Every organization must be prepared to abandon everything it does to survive in the future.

Plans are only good intentions unless they immediately degenerate into hard work.

Executives owe it to the organization and to their fellow workers not to tolerate nonperforming individuals in important jobs.