My greatest strength as a consultant is to be ignorant and ask a few questions.

A fundamental responsibility of leadership is make sure that everybody knows the mission, understands it, lives it.

It’s up to you to carve out your place, to know when to change course, and to keep yourself engaged and productive during a work life that may span some 50 years.

To survive and succeed, every organization will have to turn itself into a change agent

There is nothing so useless as doing efficiently that which should not be done at all.

Do the right things instead of trying to do everything right.

Nothing is less productive than to make more efficient what should not be done at all.