Education gives you neither experience nor wisdom.

Objectives are not commands; they are commitments.

The effective executive knows that it is easier to raise the performance of one leader than it is to raise the performance of a whole mass. She therefore makes sure she puts into the leadership position, into the standard-setting, the performance-making position the person who has the strength to do the outstanding pacesetting job. This always requires focus on the one strength of a person and dismissal of weaknesses as irrelevant unless they hamper the full deployment of the available strength.

Making good decisions is a crucial skill at every level.

Most innovators are successful to the extent to which they define risks and confine them.

Morale in an organization does not mean that "people get along together"; the test is performance not conformance.

Providing more desirable products, services, and customer experiences is vital to the continued existence of any business. And that is INNOVATION.