The leader sees leadership as responsibility rather than as rank and privilege.

Whenever anything is being accomplished, it is being done, I have learned, by a monomaniac with a mission.

Everything requires time. It is the only truly universal condition. All work takes place in time and uses up time. Yet most people take for granted this unique, irreplaceable, and necessary resource. Nothing else, perhaps, distinguishes effective executives as much as their tender loving care of time.

Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.

Of those things that would make a difference, which are right for me?

The leader of the past was a person who knew how to tell. The leader of the future will be a person who knows how to ask.

Adequacy is the enemy of excellence.