To make the future demands courage. It demands work. But it also demands faith.

Marketing and innovation make money. Everything else is a cost.

Leadership is not rank, privileges, title or money. It is responsibility.

Listening (the first competence of leadership) is not a skill, it is a discipline. All you have to do is keep your mouth shut.

Brilliant men are often strikingly ineffectual. They fail to realize that the brilliant insight is not by itself achievement. They never have learned that insights become effectiveness only through hard systematic work.

The only thing we know about the future is that it will be different.

We know nothing about motivation. All we can do is write books about it.