There is nothing so useless as doing efficiently that which should not be done at all.

Free enterprise cannot be justified as being good for business. It can be justified only as being good for society.

Almost everybody today believes that nothing in economic history has ever moved as fast as, or had a greater impact than, the Information Revolution. But the Industrial Revolution moved at least as fast in the same time span, and had probably an equal impact if not a greater one.

No financial man will ever understand business because financial people think a company makes money. A company makes shoes, and no financial man understands that. They think money is real. Shoes are real.

Every enterprise is learning and teaching institution. Training and development must be built into it on all levels, training and development that never stop.

The most important, and indeed the truly unique, contribution of management in the 20th century was the fifty-fold increase in the productivity of the MANUAL WORKER in manufacturing. The most important contribution management needs to make in the 21st century is similarly to increase the productivity of KNOWLEDGE WORK and the KNOWLEDGE WORKER.

In a rural society communities are "given" for the individual. Community is a fact, whether family or religion, social class or caste.