Knowledge has become the key resource of the world economy.

Nothing is less productive than to make more efficient what should not be done at all.

The successful person places more attention on doing the right thing rather than doing things right.

Business exists to supply goods and services to customers and economic surplus to society, rather than to supply jobs to workers and managers or even dividends to shareholders.

The best way to predict the future is to create it.

In a few hundred years, when the history of our time will be written from a long-term perspective, it is likely that the most important event historians will see is not technology, not the Internet, not e-commerce. It is an unprecedented change in the human condition. For the first time - literally - substantial and rapidly growing numbers of people have choices. For the first time, they will have to manage themselves. And society is totally unprepared for it.

The only things that evolve by themselves in an organization are disorder, friction and malperformance.