As soon as you move one step up from the bottom, your effectiveness depends on your ability to reach others through the spoken and written word.

Important decisions are risky. They should be controversial. Acclamation means that nobody has done the homework.

Nothing is less productive than to make more efficient what should not be done at all.

Everything must degenerate into work if anything is to happen.

The successful person places more attention on doing the right thing rather than doing things right.

A person can perform only from strength. One cannot build performance on weakness, let alone on something one cannot do at all.

The greatest change in corporate culture - and the way business is being conducted - may be the accelerated growth of relationships based... on partnership.