As soon as you move one step up from the bottom, your effectiveness depends on your ability to reach others through the spoken and written word.

Profitability is the sovereign criterion of the enterprise.

The computer actually may have aggravated management's degenerative tendency to focus inward on costs.

There's nothing so useless than executing a task efficiently when it actually never should have been executed at all.

What we are good at comes easy, and we believe that unless it comes hard, it can't be very good.

In the managerial organization, the top people sit in judgment; in the innovative organization it is their job to encourage ideas, no matter how unripe or crude.

A manager is responsible for the application and performance of knowledge.