As soon as you move one step up from the bottom, your effectiveness depends on your ability to reach others through the spoken and written word.

The success and ultimately the survival of every business, large or small, depends in the last analysis on its ability to develop people. This ability is not measured by any of our conventional yardsticks of economic success; yet, is the final measurement.

The need to manage oneself is creating a revolution in human affairs.

One of the great movements in my lifetime among educated people is the need to commit themselves to action. Most people are not satisfied with giving money; we also feel we need to work.

To succeed in this new world, we will have to learn, first, who we are. Few people, even highly successful people, can answer the questions, Do you know what you're good at? Do you know what you need to learn so that you get the full benefit of your strengths? Few have even asked themselves these questions.

You can either take action, or you can hang back and hope for a miracle. Miracles are great, but they are so unpredictable.

Institutions mistake good intentions for objectives. They say "health care"; that's an intention, not an objective.