Concentration is the key to economic results. No other principle of effectiveness is violated as constantly today as the basic principle of concentration.... Our motto seems to be, "Let's do a little bit of everything."

The real development I've seen of people in organizations, especially in big ones, comes from their being volunteers in a nonprofit organization - where you have responsibility, you see results, and you quickly learn what your values are. There is no better way to understand your strengths and discover where you belong than to volunteer in a nonprofit. That is probably the great opportunity for the social sector - and especially in its relationship to business.

Company cultures are like country cultures. Never try to change one. Try, instead, to work with what you've got.

The honest work of yesterday has lost its social status, its social esteem.

If general perception changes from seeing the glass as 'half-full' to seeing it as 'half empty' there are major innovative opportunities.

It is easier to raise the performance of one leader than it is to raise the performance of a whole mass.

For new technology to replace old, it has to have at least ten times the benefit.