Of those things that would make a difference, which are right for me?
Never ask who's right. Start out by asking what is right. And you find that out by listening to dissenting, disagreeing opinions.
Look at government programs for the past fifty years. Every single one - except warfare - achieved the exact opposite of its announced goal.
Business has only two basic functions - marketing and innovation.
Knowledge has to be improved, challenged, and increased constantly, or it vanishes.
The job of a professional manager is not to like people. It is not to change people. It is to put their strengths to work.