The paradox of the prophet: his very success is his failure. The prophet whose time has come no longer shocks; he entertains.

Never ask who's right. Start out by asking what is right. And you find that out by listening to dissenting, disagreeing opinions.

Use feedback analysis to identify your strengths. Then go to work on improving your strengths. Identify and eliminate bad habits that hinder the full development of your strengths. Figure out what you should do and do it. Finally, decide what you should not do.

We now accept the fact that learning is a lifelong process of keeping abreast of change. And the most pressing task is to teach people how to learn.

The better a man is the more mistakes will he make – for the more new things he will try.

Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.

Success always obsoletes the very behavior that achieved it.