Few relationships are as critical to the business enterprise as the relationship to the government. Managers have responsibility for this relationship as part of their responsibility to the enterprise itself. It is an area of social impact of the business. To a large extent the relationship to government results from what businesses do or fail to do.

Efficiency is doing better what is already being done.

I have been saying for many years that we are using the word 'guru' only because 'charlatan' is too long to fit into a headline.

Leadership is an achievement of trust.

The most efficient way to produce anything is to bring together under one management as many as possible of the activities needed to turn out the product.

The success and ultimately the survival of every business, large or small, depends in the last analysis on its ability to develop people. This ability is not measured by any of our conventional yardsticks of economic success; yet, is the final measurement.

I no longer think that learning how to manage people, especially subordinates, is the most important for executives to learn. I am teaching above all else, how to manage oneself.