Few relationships are as critical to the business enterprise as the relationship to the government. Managers have responsibility for this relationship as part of their responsibility to the enterprise itself. It is an area of social impact of the business. To a large extent the relationship to government results from what businesses do or fail to do.

Success in the knowledge economy comes to those who know themselves - their strengths, their values, and how they best perform.

Luck never built a business. Prosperity and growth come only to the business that systematically finds and exploits its potential.

The single most important thing to remember about any enterprise is that results exist only on the outside.The result of a business is a satisfied customer. The result of a hospital is a satisfied patient. The result of a school is a student who has learned something and puts it to work ten years later. Inside an enterprise there are only costs.

To make a living is no longer enough. Work also has to make a life.

The critical question is not "How can I achieve?" but "What can I contribute?"

I no longer think that learning how to manage people, especially subordinates, is the most important for executives to learn. I am teaching above all else, how to manage oneself.