(Waste = Loss): The first rule of business is to survive and the guiding principle of business economics is not the maximisation of profit, it is the avoidance of loss

I'm better about things than about people. I'm more interested in people, but I'm better at ideas.

The fruit of your work grows on other people's trees

I would hope that American managers-indeed, managers worldwide-continue to appreciate what I have been saying almost from day one: that management is so much more than exercising rank and privilege, that it is much more than "making deals." Management affects people and their lives.

The greatest change in corporate culture - and the way business is being conducted - may be the accelerated growth of relationships based... on partnership.

The only thing we know about the future is that it will be different.

The most serious mistakes are not being made as a result of wrong answers. The true dangerous thing is asking the wrong question.