The leaders who work most effectively, it seems to me, never say "I." And that's not because they have trained themselves not to say "I." They don't think "I." They think "we"; they think "team." They understand their job to be to make the team function. They accept responsibility and don't sidestep it, but "we" gets the credit. This is what creates trust, what enables you to get the task done.

As with every phenomenon of the objective universe, the first step toward understanding work is to analyze it.

Success in the knowledge economy comes to those who know themselves - their strengths, their values, and how they best perform.

Most organizations staff their problems & starve their opportunities.

If a manager spends more than 10 percent of his time on "human relations" the group is probably too large.

What we are good at comes easy, and we believe that unless it comes hard, it can't be very good.

Leaders grow; they are not made.