The leaders who work most effectively, it seems to me, never say "I." And that's not because they have trained themselves not to say "I." They don't think "I." They think "we"; they think "team." They understand their job to be to make the team function. They accept responsibility and don't sidestep it, but "we" gets the credit. This is what creates trust, what enables you to get the task done.

Leaders shouldn?t attach moral significance to their ideas: Do that, and you can?t compromise.

The only skill that will be important in the 21st century is the skill of learning new skills.Everythi ng else will become obsolete over time.

To make a living is no longer enough. Work also has to make a life.

The only real difference between one organization and another is the performance of its people.

The effective executive knows that it is easier to raise the performance of one leader than it is to raise the performance of a whole mass. She therefore makes sure she puts into the leadership position, into the standard-setting, the performance-making position the person who has the strength to do the outstanding pacesetting job. This always requires focus on the one strength of a person and dismissal of weaknesses as irrelevant unless they hamper the full deployment of the available strength.

Results is all that separates one company from another.