An employer has no business with a man's personality... The task is not to change personality, but to enable a person to achieve and to perform.

We will have to learn to lead people rather then to contain them.

Management is about human beings. Its task is to make people capable of joint performance, to make their strengths effective and their weaknesses irrelevant.

Yet there is nothing more dangerous than to be premature in exploiting a change in perception.

The Pertinent Question is NOT how to do things right - but how to find the right things to do, and to concentrate resources and efforts on them.

Nobody in the world is as good at making decisions as the Japanese.

The corporation is the "master", the employee is the "servant". Because the corporation owns the means of production without which the employee could not make a living, the employee needs the corporation more than vice versa.