You can't manage knowledge.Knowledge is between two ears and only between two ears.

Managers are agents of transformation, converting the workforce in developed countries from one of manual workers to one of highly educated knowledge workers.

The true business of every company is to make and keep customers.

No institution can possibly survive if it needs geniuses or supermen to manage it. It must be organized in such a way as to be able to get along under a leadership composed of average human beings.

We will have to learn to lead people rather then to contain them.

"Plastic moments" are those periods that overlap when the old has gone but the new has not yet arrived and when the course of history is more open to being shaped and steered than any other time.

An executive should be a realist; and no one is less realistic than the cynic.