The "non-profit" institution neither supplies goods or services not controls. Its "product" is neither a pair of shoes nor an effective regulation. Its product is a changed human being. The non-profit institutions are human-change agents. Their "product" is a cured patient, a child that learns, a young man or woman grown into a self-respecting adult; a changed human life altogether.
Peter DruckerQuality of character doesn't make a leader, but the lack of it flaws the entire process.
Peter DruckerIf you have too many problems, maybe you should get out of business. There is no law that says a company must last forever.
Peter DruckerThe Welfare State, which begun in Imperial Germany for the truly indigent and disabled, has now become "everybody's entitlement" and an increasing burden on those who produce.
Peter DruckerBut innovation is more than a new method. It is a new view of the universe, as one of risk rather than of chance or of certainty. It is a new view of man's role in the universe; he creates order by taking risks. And this means that innovation, rather than being an assertion of human power, is an acceptance of human responsibility.
Peter Drucker