Management by objective works - if you know the objectives. Ninety percent of the time you don't.
Peter DruckerThe leaders who work most effectively, it seems to me, never say "I." And that's not because they have trained themselves not to say "I." They don't think "I." They think "we"; they think "team." They understand their job to be to make the team function. They accept responsibility and don't sidestep it, but "we" gets the credit. This is what creates trust, what enables you to get the task done.
Peter DruckerProviding more desirable products, services, and customer experiences is vital to the continued existence of any business. And that is INNOVATION.
Peter Drucker