The leader of the past was a person who knew how to tell. The leader of the future will be a person who knows how to ask.

Fortunately or unfortunately, the one predictable thing in any organization is the crisis. That always comes. That's when you do depend on the leader: The job of the leader is to build an organization that is battle-ready, that has high morale, that knows how to behave, that trusts itself, and where people trust one another.

Use feedback analysis to identify your strengths. Then go to work on improving your strengths. Identify and eliminate bad habits that hinder the full development of your strengths. Figure out what you should do and do it. Finally, decide what you should not do.

The essence of management is to make knowledge productive.

Our most important education system is in the employees' own organization.

Morale in an organization does not mean that "people get along together"; the test is performance not conformance.

An employer has no business with a man's personality... The task is not to change personality, but to enable a person to achieve and to perform.