The purpose of a business is to create a customer.
Most of what we call management consists of making it difficult for people to get their work done.
Knowledge has to be improved, challenged, and increased constantly, or it vanishes.
The essence of management is to make knowledge productive.
Profit is not the explanation, cause, or rationale of business behavior and business decisions, but the test of their validity.
Leadership is all hype. We've had three great leaders in this century-Hitler, Stalin, and Mao.