There is nothing so useless as doing efficiently that which should not be done at all.
Peter DruckerCapital formation is shifting from the entrepreneur who invests in the future to the pension trustee who invests in the past.
Peter DruckerA business exists because the consumer is willing to pay you his money. You run a business to satisfy the consumer. That isn't marketing. That goes way beyond marketing.
Peter DruckerNow that knowledge is taking the place of capital as the driving force in organizations worldwide, it is all too easy to confuse data with knowledge and information technology with information.
Peter DruckerThe most important, and indeed the truly unique, contribution of management in the 20th century was the fifty-fold increase in the productivity of the MANUAL WORKER in manufacturing. The most important contribution management needs to make in the 21st century is similarly to increase the productivity of KNOWLEDGE WORK and the KNOWLEDGE WORKER.
Peter Drucker