Great wisdom not applied to action and behavior is meaningless data.

If you want something new, you have to stop doing something old

The only industries that function well are the industries that take responsibility for training. The Japanese, you know, assume that when you first come to work you know absolutely nothing. School isn't preparation for work and never was.

Providing more desirable products, services, and customer experiences is vital to the continued existence of any business. And that is INNOVATION.

Nothing else, perhaps, distinguishes effective executives as much as their tender loving care of time.

The purpose of a business is to create a customer.

Business is society's change agent.