Leadership is defined by results not attributes.
In business school classrooms they construct wonderful models of a non- world.
The purpose of a business is to create a customer.
Every time you do something that is important, write down what you expect will happen.
Almost everybody today believes that nothing in economic history has ever moved as fast as, or had a greater impact than, the Information Revolution. But the Industrial Revolution moved at least as fast in the same time span, and had probably an equal impact if not a greater one.
Economists think the poor need them to tell them that they are poor.