Providing more desirable products, services, and customer experiences is vital to the continued existence of any business. And that is INNOVATION.

The most serious mistakes are not being made as a result of wrong answers. The true dangerous thing is asking the wrong question.

We live in an age of unprecedented opportunity: If you’ve got ambition and smarts, you can rise to the top of your chosen profession, regardless of where you started out.

No one learns as much about a subject as one who is forced to teach it.

Too many leaders try to do a little bit of 25 things and get nothing done. They are very popular because they always say yes. But they get nothing done.

The large organization has to learn to innovate, or it won't survive.

Cultivate a deep understanding of yourself - not only what your strengths and weaknesses are but also how you learn, how you work with others, what your values are, and where you can make the greatest contribution. Because only when you operate from strengths can you achieve true excellence.