Decisions of the kind the executive has to make are not made well by acclamation. They are made well only if based on the clash of conflicting views...The first rule in decision-making is that one does not make a decision unless there is disagreement.
Peter DruckerSalvation by society failed the most where it promised the most, in the communist countries. But it also failed in the West. Practically no government program enacted since the 1950s in the Western world - or in the communist countries - has been successful.
Peter DruckerWork is a process, and any process needs to be controlled. To make work productive, therefore, requires building the appropriate controls into the process of work.
Peter Drucker