Institutions mistake good intentions for objectives. They say "health care"; that's an intention, not an objective.

The new information technology... Internet and e-mail... have practically eliminated the physical costs of communications.

It is commonly believed that innovations create changes - but few ever do. Successful innovations exploit changes that have already happened.

Teamwork is neither "good" nor "desirable." It is a fact. Wherever people work together or play together they do so as a team. Which team to use for what purpose is a crucial, difficult and risky decision that is even harder to unmake. Managements have yet to learn how to make it.

What we need is an entrepreneurial society in which innovation and entrepreneurship are normal, steady and continuous.

The person who will make the greatest contribution to a company is the mature person-and you cannot have maturity if you have no life or interest outside the job.

Don't take on things you don't believe in and that you yourself are not good at. Learn to say no. Effective leaders match the objective needs of their company with the subjective competencies. As a result, they get an enormous amount of things done fast.