Strategic management is not a box of tricks or a bundle of techniques. It is analytical thinking and commitment of resources to action. But quantification alone is not planning. Some of the most important issues in strategic management cannot be quantified at all.

Meetings are by definition a concession to deficient organization. For one either meets or one works.

The large organization has to learn to innovate, or it won't survive.

Marketing and innovation make money. Everything else is a cost.

Every enterprise is learning and teaching institution. Training and development must be built into it on all levels, training and development that never stop.

Everything must degenerate into work if anything is to happen.

An employer has no business with a man's personality. Employment is a specific contract calling for a specific performance... Any attempt to go beyond that is usurpation. It is immoral as well as an illegal intrusion of privacy. It is abuse of power. An employee owes no "loyalty," he owes no "love" and no "attitudes" - he owes performance and nothing else. .... The task is not to change personality, but to enable a person to achieve and to perform.