Strategic management is not a box of tricks or a bundle of techniques. It is analytical thinking and commitment of resources to action. But quantification alone is not planning. Some of the most important issues in strategic management cannot be quantified at all.

It is willingness of people to give of themselves over and above the demands of the job that distinguishes the great from the merely adequate.

Success in the knowledge economy comes to those who know themselves - their strengths, their values, and how they best perform.

Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.

Time is the scarcest resource and unless it is managed nothing else can be managed.

Most innovators are successful to the extent to which they define risks and confine them.

Every success creates new opportunities. So does every failure.