The customer rarely buys what the business thinks it sells him.
The better a man is the more mistakes will he make – for the more new things he will try.
Knowledge has become the key economic resource and the dominant-and perhaps even the only-source of competitive advantage.
When a resource is scarce, you increase its yield.
Rank does not confer privilege or give power. It imposes responsibility.
"The area in which the executive first encounters the challenge of strength is in staffing. The effective executive fills positions and promotes on the basis of what a man can do. He does not make staffing decisions to minimize weaknesses but to maximize strength."