The better a man is the more mistakes will he make – for the more new things he will try.

Few companies that installed computers to reduce the employment of clerks have realized their expectations... They now need more, and more expensive clerks even though they call them 'operators' or 'programmers.'

The talk you hear about adapting to change is not only stupid, it's dangerous. The only way you can manage change is to create it.

Keep your eye on the task, not on yourself. The task matters, and you are a servant

Because its purpose is to create a customer, the business enterprise has two - and only these two — basic functions: marketing and innovation. Marketing and innovation produce results; all the rest are 'costs'.

Leadership is not rank, privileges, title or money. It is responsibility.

In a few hundred years, when the history of our time will be written from a long-term perspective, it is likely that the most important event historians will see is not technology, not the Internet, not e-commerce. It is an unprecedented change in the human condition. For the first time - literally - substantial and rapidly growing numbers of people have choices. For the first time, they will have to manage themselves. And society is totally unprepared for it.