With Christianity, freedom and equality became the two basic concepts of Europe; they are themselves Europe.

Management must take the lead in making obsolete its own products and services rather than waiting for a competitor to do so.

Of all the decisions an executive makes, none is as important as the decisions about people, because they determine the performance capacity of the organization.

People alone of all the resources can grow and develop.

There is no reason to believe that the people who staff the managerial and professional positions in our service institutions are any less qualified, any less competent or honest, or any less hard-working than the men who manage businesses. Conversely, there is no reason to believe that business managers, put in control of service institutions, would do better than the 'bureaucrats'. Indeed, we know that they immediately become bureaucrats themselves.

Leadership is not rank, privileges, title or money. It is responsibility.

Leaders grow; they are not made.