No financial man will ever understand business because financial people think a company makes money. A company makes shoes, and no financial man understands that. They think money is real. Shoes are real.

Of all the decisions an executive makes, none is as important as the decisions about people, because they determine the performance capacity of the organization.

The person who will make the greatest contribution to a company is the mature person-and you cannot have maturity if you have no life or interest outside the job.

What's measured improves

If you can't measure it, you can't change it.

No institution can possibly survive if it needs geniuses or supermen to manage it. It must be organized in such a way as to be able to get along under a leadership composed of average human beings.

You must accept that if the computer is a tool, it is the job of tool user to know what to use it for.