The best plan is only a plan... unless it degerates into work.

No one learns as much about a subject as one who is forced to teach it.

Adversarial power relationships only work if you never have to see or work with the bastards again.

The single most important thing to remember about any enterprise is that results exist only on the outside.The result of a business is a satisfied customer. The result of a hospital is a satisfied patient. The result of a school is a student who has learned something and puts it to work ten years later. Inside an enterprise there are only costs.

No organization can depend on genius; the supply is always scarce and unreliable. It is the test of an organization to make ordinary people perform better than they seem capable of, to bring out whatever strength there is in its members, and to use each person's strength to help all the other members perform.

With Christianity, freedom and equality became the two basic concepts of Europe; they are themselves Europe.

The leader sees leadership as responsibility rather than as rank and privilege.