The race for Quality has no finish line - so technically, it's more like a death march. Efficiency is doing things right; effectiveness is doing the right things.

Entrepreneurs believe that profit is what matters most in a new enterprise. But profit is secondary. Cash flow matters most.

Elephants have a hard time adapting. Cockroaches outlive everything.

The ultimate resource in economic development is people. It is people, not capital or raw materials that develop an economy.

The experience of the human race indicates strongly that the only person in abundant supply is the universal incompetent.

Marketing and innovation make money. Everything else is a cost.

Checking the results of a decision against its expectations shows executives what their strengths are, where they need to improve, and where they lack knowledge or information.