The corporation is the "master", the employee is the "servant". Because the corporation owns the means of production without which the employee could not make a living, the employee needs the corporation more than vice versa.

...because knowledge rapidly deteriorates unless it is used constantly, maintaining within an organization an activity that is used only intermittently guarantees incompetence.

The most important decisions in organizations are people decisions, and yet only the military, and only recently, has begun to ask, "If we assign this general to lead this base, what do we expect him to accomplish?"

Promotion should not be more important than accomplishment, or avoiding instability more important than taking the right risk.

Leadership is an achievement of trust.

Change is the norm; unless an organization sees that its task is to lead change, that organization will not survive.

Most of what we call management consists of making it difficult for people to get their work done.