I'm better about things than about people. I'm more interested in people, but I'm better at ideas.

To arrive at the definition of the problem he must begin by finding the 'critical factor'. This is the element (or elements) in the situation that has to be changed before anything else can be changed, moved, acted upon.

The best plan is only a plan... unless it degerates into work.

The productivity of work is not the responsibility of the worker but of the manager.

Production is not the application of tools to materials, but logic to work.

The most common source of mistakes in management decisions is the emphasis on finding the right answer rather than the right question.

Teamwork is neither "good" nor "desirable." It is a fact. Wherever people work together or play together they do so as a team. Which team to use for what purpose is a crucial, difficult and risky decision that is even harder to unmake. Managements have yet to learn how to make it.