I'm better about things than about people. I'm more interested in people, but I'm better at ideas.

To make knowledge productive, we will have to learn to see both forest and tree. We will have to learn to connect.

Whenever you see a successful business, someone once made a courageous decision.

In the knowledge economy everyone is a volunteer, but we have trained our managers to manage conscripts.

The most important, and indeed the truly unique, contribution of management in the 20th century was the fifty-fold increase in the productivity of the MANUAL WORKER in manufacturing. The most important contribution management needs to make in the 21st century is similarly to increase the productivity of KNOWLEDGE WORK and the KNOWLEDGE WORKER.

Knowledge is power, which is why people who had it in the past often tried to make a secret of it. In post-capitalism, power comes from transmitting information to make it productive, not from hiding it.

In the next economic downturn there will be an outbreak of bitterness and contempt for the supercorporate chieftains who pay themselves millions. In every major economic downturn in US history the villains have been the heroes during the preceding boom.