Doing the right thing is more important than doing the thing right.

I would hope that American managers-indeed, managers worldwide-continue to appreciate what I have been saying almost from day one: that management is so much more than exercising rank and privilege, that it is much more than "making deals." Management affects people and their lives.

Working with people is difficult, but not impossible.

In the knowledge economy everyone is a volunteer, but we have trained our managers to manage conscripts.

We know nothing about motivation. All we can do is write books about it.

An effective executive builds on strengths - their own strengths, the strengths of superiors, colleagues, subordinates, and on the strength of the situation.

The computer is a moron.