The only thing we know about the future is that it will be different.

I'm better about things than about people. I'm more interested in people, but I'm better at ideas.

There is no perfect strategic decision. One always has to pay a price. One always has to balance conflicting objectives, conflicting opinions, and conflicting priorities. The best strategic decision is only an approximation - and a risk.

There is a point at which a transformation has to take place.

No decision has been made unless carrying it out in specific steps has become someone's work assignment and responsibility.

The "non-profit" institution neither supplies goods or services not controls. Its "product" is neither a pair of shoes nor an effective regulation. Its product is a changed human being. The non-profit institutions are human-change agents. Their "product" is a cured patient, a child that learns, a young man or woman grown into a self-respecting adult; a changed human life altogether.

If you want to improve how you manage time - stop doing what doesn't need to be done!