A manager is responsible for the application and performance of knowledge.

We all have a vast number of areas in which we have no talent or skill and little chance of becoming even mediocre. In those areas a knowledge workers should not take on work, jobs and assignments. It takes far more energy to improve from incompetence to mediocrity than it takes to improve from first-rate performance to excellence.

The healthier a new venture and the faster it grows, the more financial feeding it requires.

The single most important thing to remember about any enterprise is that there are no results inside its walls. The result of a business is a satisfied customer.

It takes far less energy to move from first-rate performance to excellence than it does to move from incompetence to mediocrity.

An established company which, in an age demanding innovation, is not able to innovation, is doomed to decline and extinction.

We live in an age of unprecedented opportunity: If you’ve got ambition and smarts, you can rise to the top of your chosen profession, regardless of where you started out.