Objectives are not commands; they are commitments.

Leadership is defined by results not attributes.

Accept the fact that we have to treat almost anybody as a volunteer.

The task of leadership is to create an alignment of strengths so strong that it makes the system's weaknesses irrelevant.

Of all the decisions an executive makes, none is as important as the decisions about people, because they determine the performance capacity of the organization.

Leadership is all about getting results.

To improve communications, work not on the utter, but the recipient.