The computer actually may have aggravated management's degenerative tendency to focus inward on costs.
The key to greatness is to look for people's potential and spend time developing it.
Do the right things instead of trying to do everything right.
We know nothing about motivation. All we can do is write books about it.
Management is about human beings. Its task is to make people capable of joint performance, to make their strengths effective and their weaknesses irrelevant.
The enterprise, by definition, must be capable of producing more or better than all the resources that comprise it.