Profitability is the sovereign criterion of the enterprise.

Nobody in the world is as good at making decisions as the Japanese.

There is a point at which a transformation has to take place.

Universities won't survive. The future is outside the traditional campus, outside the traditional classroom. Distance learning is coming on fast.

Every success creates new opportunities. So does every failure.

No organization can depend on genius; the supply is always scarce and unreliable. It is the test of an organization to make ordinary people perform better than they seem capable of, to bring out whatever strength there is in its members, and to use each person's strength to help all the other members perform.

The problem in my life and other people's lives is not the absence of knowing what to do but the absence of doing it.