Willpower is so common among highly successful people that many see its characteristics as synonymous with success.

The systems perspective tells us that we must look beyond individual mistakes or bad luck to understand important problems.

One possibility for difficulties innovating is that most people really donÕt care about innovation.

Over the long run, superior performance depends on superior learning.

We tend to think that, in a traditional organisation, people are producing results because management wants results, but the essence of a high-quality organisation is people producing results because they want the results. It's puzzling we find that hard to understand, that if people are really enjoying, they'll innovate, they'll take risks, they'll have trust with one another because they are really committed to what they're doing and it's fun

The key to success isn't just thinking about what we are doing but doing something about what we are thinking.

We often spend so much time coping with problems along our path that we forget why we are on that path in the first place. The result is that we only have a dim, or even inaccurate, view of what's really important to us.