Every company that manufactures something is causing some damage either to the soil or water or air. Most companies treat these as externalities. But the growing movement of sustainability calls for companies to internalize these costs. Once companies do this, they will have a strong incentive to reduce their carbon footprint.

Requiring the payment of higher wages will lead to a loss of some jobs and a raising of prices which drives companies to search for automation to reduce costs. On the other hand, those receiving higher wages will spend more (the marginal propensity to consume is close to 1 for low income earners) and this will increase demand for additional goods and services. Henry Ford had the clearest vision of why companies can actually benefit by paying higher wages.

It is no longer enough to satisfy your customers. You must delight them.

My parents, and their interest in making the world a better place for more people inspired me.

A country's middle class is its bedrock.

Great insight comes from seeing something as odd and finding out why.

There is no such thing as a commodity. It is simply a product waiting to be differentiated.