The best way to hold customers is to constantly figure out how to give them more for less.

The successful salesperson cares first for the customer, second for the products.

My parents, and their interest in making the world a better place for more people inspired me.

A great leader is one who surrounds himself with great people who then, collectively, innovate and implement with success. If he tries to do it all by himself, he is an egotist and likely to fail.

Curiosity is the starting point for great science.

I admire companies that have a purpose, passion, and performance. I am a fan of Unilever under its CEO Paul Polman, not only for the company's insights into women and men when they buy beauty products or skin products (the DOVE woman, the AXE man), but also as a company seeking to achieve both growth and practicing social responsibility.

Marketing takes a day to learn. Unfortunately, it takes a lifetime to master.